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  • Free delivery on orders over £35
  • 14 day returns

Advice

Seamus Logan MP calling for experiences of disability equipment ahead of a Westminster debate.

Parliament wants your experiences of disability equipment – before 10 March 2026

Advice /

Parliament wants your experiences of disability equipment – and time is short MPs will debate disability equipment provision in Parliament on 11 March. Ahead of the debate, Seamus Logan MP is asking disabled people, carers, and families to share their experiences. Disability Horizons recently covered the campaign for accessible motorhomes, but this consultation looks at […]

Parliament wants your experiences of disability equipment – before 10 March 2026 Read More »

Genuine brass RADAR NKS keys

Genuine RADAR Key Relaunch: Now £7.95 for Two Tested Keys

Advice, Offers /

The genuine RADAR key has been relaunched in a new brass-plated format, offering the same compatibility and reliability at a lower price. Having worked with Tom Gordon and The Radar Key Company for over a decade — and sold thousands of keys without a single one returned as faulty — we’re pleased to reduce our two-key pack from £9.95 to £7.95. Beyond manufacturing, the company remains invested in maintaining lock standards and supporting accessible toilet location information. Reliable access depends on both a key that works and accurate data about where it can be used.

Genuine RADAR Key Relaunch: Now £7.95 for Two Tested Keys Read More »

Illustration of three people using assistive devices: one in a wheelchair reading a book, one in a ceiling lift, and one in a supportive chair. Surrounding them are a refrigerator, a stove, and a table with medication. A large electrical plug connects these items, symbolizing the importance of electricity for accessibility and care.

Why joining Priority Services can help you prepare for power cuts this winter

Advice /

As autumn turns to winter, the risk of storm-related power cuts increases. For people who rely on electricity to use mobility aids, run medical equipment, or stay warm, even a short outage can cause real disruption. Unexpected power cuts can cause real problems for anyone who depends on electricity for daily life. From keeping medical

Why joining Priority Services can help you prepare for power cuts this winter Read More »

Cartoon man taking boxes off a shelf, with text above reading “Back 17 Oct!”

Temporary Dispatch Pause: Orders Between 29 Sept – 17 Oct

Advice /

Temporary Dispatch Pause: Orders Between 29 Sept – 17 Oct Key Takeaways Dispatch pause Orders placed after midnight (UK) Sun 28 Sept will be delayed. Resumes Normal dispatch resumes Fri 17 Oct. Reason A mix of warehouse reorganisation and staff leave. What’s still possible Customers can still place orders during this time. Some items may

Temporary Dispatch Pause: Orders Between 29 Sept – 17 Oct Read More »

Cartoon of older woman looking concerned beside a wooden bed with high sides, making it hard to tuck in the blue sheet

The Unmakeable Bed: Why Sales Should Solve Problems

Advice /

My journey from a welfare rights advisor who “hated salesmen” to a business owner who values an honest sale began with a simple lesson: good sales is about helping, not just selling. This was brought into sharp focus by a customer named “Joan,” who was sold a stylish platform bed she couldn’t physically use. The salesperson failed to consider her needs, leaving her with an impossible-to-make bed and a lot of frustration—a classic case of “flog it and fly.”

In this post, I explore why this happens and how a problem-solving approach benefits everyone. I also share practical solutions for Joan’s dilemma, including innovative zip-on sheets and other gadgets that can make any bed more accessible. Join me as I discuss how we can turn everyday frustrations into opportunities for better design and smarter solutions.

The Unmakeable Bed: Why Sales Should Solve Problems Read More »

A person sitting on a chair uses a Soulo long-handled electric nail trimmer to file their toenails. The extended handle design allows them to reach their feet without bending

Longest Reach Nail Clippers

Advice /

Looking for the longest reach toenail clipper in 2025? The Soulo electric nail trimmer makes toenail care safer and easier with its 18–20 inch curved handle, built-in light, and divoted design that helps guide each nail into place. Designed for disabled people, older adults, and anyone with reduced mobility or grip strength, it’s a practical solution for independent nail care.

Longest Reach Nail Clippers Read More »

Cartoon-style image showing a robot with a hard hat and blueprint on the left, a colorful incomplete puzzle in the center, and a frustrated person in a lab coat with papers flying around on the right.

The Accessibility Illusion – When AI Makes Text Simpler but Gets It Wrong

Advice /

We were contacted by Hema Thakur, a researcher exploring how artificial intelligence (AI) affects accessibility, especially for people with cognitive disabilities. She asked us to share her important findings, and we’re glad to do so. The topic is complex but deeply relevant. Hema tested whether GPT-4, a popular AI tool, can simplify expert feedback without

The Accessibility Illusion – When AI Makes Text Simpler but Gets It Wrong Read More »

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